Communities are the heart of charities’ online services

Digital isn’t just about marketing – it’s also about bringing people together and giving them support.

Digital communities are brilliant. They can be:

  • Forums / messageboards – often around specific topics like health
  • Live chat – direct one-to-one support with trained advisors
  • Facebook groups – bringing people together on the world’s biggest social network

Find out more about how your charity can deliver support via an online community over on our blog.

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